Tuesday, July 13, 2010

DBS - A bank keeps making mistakes?

Just last year, DBS attributed the mis-sale of H5 note to 'clerical mistake'. The customers were expected to spot it.

http://mycroeconomics.blogspot.com/2009/09/dbs-apparent-mistake.html

Today, DBS CEO apologized 7 days after a 7-hour failure in the bank IT system, attributed it to a 'procedural error'. IBM is probably expected to spot it.

http://www.dbs.com/sg/pages/announcement.aspx

Even though the CEO said the bank takes full responsibility of the event, I see no mention of DBS IT. The message keeps mentioning IBM, but where exactly is DBS IT?

The way the bank handles errors may be an error itself.

2 comments:

  1. Great Website you've got. Very informative.

    I was wondering whether you have any idea why Food Junction shares have been going up. Seems like some big timer is accumulating shares. Do you think there will be a big news coming soon?

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  2. Hi Linus,

    Thanks for the compliment.

    On your question regarding Food Junction, let me look into it, and share my finding in my next post.

    ReplyDelete